Support Contacts

For any technical questions or problems with the system you can contact support, first we have a few questions to direct you to the correct support team. Which country are you based in?



Are you a Home Again Customer?

Australian Customers

AU 1800 196 002 (toll free, available 24/7)
Email: enquiries@shelterbuddy.com

USA Home Again Customers

USA + 1 877 722 7548 (toll free, available 24/7)

USA Corporate Office Contact Details

Mark Townend - CEO
Email: mtownend@shelterbuddy.com

Sheila Collecott - General Manager
Email: scollecott@shelterbuddy.com

Suite 102
6590 South Vine Street
Centennial CO 80121-2762
+ 1 866 539 6589 (ph.)
+ 1 303 253 9085 (fax)

USA Non Home Again Customers

USA + 1 866 539 6589 (toll free, available 24/7)

USA Corporate Office Contact Details

Mark Townend - CEO
Email: mtownend@shelterbuddy.com

Sheila Collecott - General Manager
Email: scollecott@shelterbuddy.com

Suite 102
6590 South Vine Street
Centennial CO 80121-2762
+ 1 866 539 6589 (ph.)
+ 1 303 253 9085 (fax)

Canadian Customers

CA + 1 866 539 6589 (toll free, available 24/7)

United Kingdom Customers

UK 0800 2061050 (toll free, available 24/7)

Ireland Customers

IE 1800 851 092 (toll free, available 24/7)

New Zealand Customers

NZ 0800 743 582 (toll free, available 24/7)